Absolutely! We provide commercial laundry services to many types of businesses including Barber Shops & Beauty Salons, Fitness Centers, Spas & Med Spas, Massage Therapy Clinics, AirBnB’s, Hotels & Motels, Restaurants, Medical Offices, Assisted & Independent Living Communities.

If you are seeking commercial laundry services, please call us at  (773) 436-1994.

Our laundry pick-up and delivery service turnaround time is 24-48 hours.

Yes! We offer next-day laundry delivery service for wash & fold laundry.

You can schedule your first order pickup on our website for residential laundry services (www.dropanddashlaundry.com), or on our mobile app (available on iOS or Android). 

If you are seeking commercial laundry services, please call us at  (773) 436-1994 for customized pricing.

What can I expect to happen when I place my first order for residential laundry services?

1. Place your order online or in the app
2. Put your dirty laundry in a bag and place on your porch during the selected timeframe 
3. We will pick up your clothes and wash, dry, sanitize, and fold all your laundry
4. We will pack up to 22 pounds (standard bag) or 32 pounds (large bag) of clean laundry back into your New Complementary Laundry Bag that is yours to keep depending on the option you choose. Please use this laundry bag for all future orders. 
5. We will drop off your laundry during the scheduled delivery time  

If you are seeking commercial laundry services, please call us at  (773) 436-1994 for customized pricing.

With your first order, you will be provided with one of our custom laundry wash and fold bags.  You just fill it with as much laundry as you have and we will take care of the rest.

Yes we do!  There are weekly and bi-weekly subscription packages available.  Choose the bag size that best fits your needs, the frequency you want service and the day of the week you want for a pickup.

You will save by going with our subscription laundry service package.

It means you never have to do laundry again! Our cleaners will take your laundry, wash & dry it at their facilities, and fold it for you before wrapping it in special packaging. No more waiting for your clothes at the Laundromat or that dank room in your apartment building. You can turn your laundry room into a home office!

You can also drop off your laundry at one of our partner locations. See your nearby laundromat locations here https://sunueva.com/locations/

You do not have to be home to meet the driver to pick up your laundry, but you will be responsible for the safety of your laundry. Feel free to leave your laundry on your porch, with a neighbor or door person, or anywhere else accessible to our driver. Please include this information in the “Special Instructions” on the app so our driver knows.

Your driver should arrive promptly at the scheduled time or call you to let you know he is running late.

Yes – with a smile and a positive review!

It’s crucial to be informed about the people behind your laundry service! While you may not pay much attention to the individuals delivering your packages, you should certainly be concerned about who handles your laundry. The proliferation of intermediary apps that connect you with the nearest or most economical service providers means you often have no knowledge of the people who collect, clean, and return your garments. What’s more, this can frequently vary from one order to the next, with some orders even being delegated to individuals who wash the items in their homes rather than relying on a professional laundry facility. 

At Drop and Dash, we are a laundry service company that completes all of your laundry needs at a dedicated laundry facility. Our third generation laundry service company values your laundry because we genuinely care about the community and quality of our service.

The most convenient method to determine whether Drop and Dash services your address is by creating an account. Upon entering your address, you will receive a notification regarding the availability of our services for your location. In the event that your address is not currently within our service area, you will be promptly informed of when our services are anticipated to reach your vicinity.

If you are seeking commercial laundry services, please call us at  (773) 436-1994 for details.

To discover the most accurate information around our residential laundry service company, please sign in to your account here.

With a 5-hour delivery window, we ensure you stay informed through automated text messages, which provide a more precise estimated time of arrival for your driver. Nevertheless, the majority of our customers prefer to leave their garments ready for pickup. If you have any specific instructions on the pick-up and drop-off location for your laundry (e.g., on the back porch, by the garage door, at the concierge desk, etc.), you are welcome to include those details in your address notes.

A variety of factors may occasionally lead to a delay in the delivery and pickup of your laundry services. Despite our dedicated commitment to punctuality, there are instances where additional time is needed to ensure the meticulous cleaning of your garments. These situations can arise from various factors. In the following sections, we will outline these exceptional circumstances, provide solutions to prevent them in the future, and specify the estimated return date for your garments.

We understand that missed pickups can occur, and we empathize with your situation. However, it’s essential to note that our drivers manage extensive routes, similar to the operations of UPS or FedEx, rather than the quick deliveries associated with pizza or ride-sharing services like Uber.

Our drivers have a systematic process in place to ensure smooth communication. They will initiate contact through our automated messaging system to inform you when they are en route. If, upon their arrival, they find no clothes left out, they will follow these steps:

1. First, they will call you.
2. If there’s no response to the call, they will send a text message.
3. Following the text message, they will make a second call from the same phone number.

If, even after these attempts, we are unable to reach you within 3-5 minutes, our drivers are instructed to continue with their route. In such cases, you will need to initiate a new order either through our app or by getting in touch with our customer support team.

The bags we provide serve distinct purposes and allow you to manage both the treatment and pricing of your laundry order.

We offer two sizes of wash and fold bags. Any items placed in these bags undergo standard laundry treatment, which includes washing, drying, and folding.

These bags are designed for your everyday laundry, such as clothing, towels, sheets, linens, and other items that you would typically clean in a personal washer and dryer. By using these bags, you can ensure that these items receive the standard laundry service.

The use of different bags enables you to customize the level of service and pricing based on your specific laundry needs.

Yes! If you need a new laundry bag, one will be provided with your next order for $8. Feel free to specify in your order notes or ask your driver at pickup.

We provide pickup and delivery services across many Chicago neighborhoods. The most convenient method to determine whether Drop and Dash services your address is by creating an account. Upon entering your address, you will receive a notification regarding the availability of our services for your location. In the event that your address is not currently within our service area, you will be promptly informed of when our services are anticipated to reach your vicinity.

You can also find the neighborhoods we serve here: Albany Park, Andersonville, Archer Heights, Armour Square, Ashburn, Auburn Gresham, Austin, Avalon Park, Avondale, Belmont Cragin, Beverly, Beverly View, Brainerd, Brainerd Park, Bridgeport, Brighton Park, Bronzeville, Bucktown, Burnside, Calumet Heights, Chatham, Chicago Lawn, Chinatown, Clearing, Cottage Grove Heights, Douglas, Dunning, East Garfield Park, East Side, Edgewater, Edison Park, Englewood, Fernwood, Fernwood Heights, Fuller Park, Fulton Market, Gage Park, Galewood, Garfield Ridge, Gold Coast, Golden Gate, Grand Boulevard, Greater Grand Crossing, Gresham, Hegewisch, Hermosa, Humboldt Park, Hyde Park, Irving Park, Jefferson Park, Kenwood, Lakeview, Lilydale, Lincoln Park, Lincoln Square, Little Italy, Logan Square, Longwood Manor, Loop, Lower West Side, Maplewood, Marynook, Marquette Park, McKinley Park, Midway Airport, Montclare, Morgan Park, Mount Greenwood, Near North Side, Near South Side, Near West Side, New City, North Center, North Lawndale, North Park, Norwood Park, Oakland, O’Hare, Old Town, Park Manor, Parkview, Pill Hill, Pilsen, Portage Park, Pullman, Ravenswood, River North, Riverdale, Rogers Park, Roseland, Sauganash, South Chicago, South Deering, South Lawndale, South Shore, Stateway Gardens, Stony Island Park, Streeterville, Ukrainian Village, Uptown, Washington Heights, Washington Park, West Chatham, West Chesterfield, West Elsdon, West Englewood, West Garfield Park, West Lawn, West Pullman, West Roseland, West Ridge, West Town, West Woodlawn, Woodlawn, Wrightwood, The Island.

If you are seeking commercial laundry services, please call us at  (773) 436-1994 for details.

You can easily track the status of your laundry service order by logging into your account on our website or mobile app. You’ll receive real-time updates on the progress of your order, from pickup to delivery laundry service.

Rest assured, the safety of your clothes is our priority. We maintain a secure and dedicated laundry facility to service our drop and dash customers to ensure the protection of your items during the entire laundry process. Our trained laundry professionals handle your laundry with care and attention to detail. We also provide an option for special instructions if you have specific preferences or concerns.

We accept various payment methods, including major credit cards and digital payment options. You can securely store your preferred payment method in your account for convenience.

Absolutely! You can schedule one-time laundry pickups without a subscription. We offer flexibility in our service options to cater to your specific needs.

Yes, we offer stain removal services as part of our laundry treatment. Our skilled team will do their best to treat and remove stains from your clothing during the laundry process.

Yes, you can provide specific instructions for handling delicate items during the order placement process. We take extra care with special requests to ensure your items are treated appropriately.

If you need to make changes to your pickup or delivery schedule, you can do so through your account on our website or app. We recommend making changes as early as possible to ensure a smooth transition.

The standard laundry bag can hold up to 22 pounds, while the large bag can accommodate up to 32 pounds of laundry. If you have additional laundry that you cannot fit into a bag, we will charge $1.60/LB for any excess laundry.

Yes. We do offer dry cleaning services and are exploring ways to expand our offerings to better serve our customers.